Velocity Archery® warranty information and registration
Velocity Great Outdoors is committed to offering the finest products. Our products have different warranty coverage depending on the item.
Please click on the applicable item to complete your registration or learn more about the warranty coverage
CROSSBOWS & COMPOUND BOWS
CROSSBOWS & COMPOUND BOWS
Velocity Great Outdoors limited warranty
Subject to the limitations outlined below, Velocity Great Outdoors, LLC, “VGO” warrants its Product against defects in materials and workmanship for the applicable warranty period for each of its Products. At VGO’s sole option it will either repair or replace any approved warranty claims itself or contract with an Authorized VGO dealer to do so.
This warranty does not cover cosmetic damage nor does it cover “wear-and-tear” items which may be included with your bow at time of purchase, including but not limited to: draws, cords, strings, cables, cocking rope, bolts, batteries, arrows, broad-heads and other accessories. Further, this warranty does not cover damage due to improper use, operation or maintenance, modification of the product , or attempted repair by anyone other any a facility authorized by VGO to service this product. This product does not cover Products sold AS- IS, WHERE IS. This warranty is valid only in the U.S. This warranty is invalid if the factory applied serial number has been altered or removed from this product. This warranty is non-transferable.
This product is covered by a limited 120 day warranty when sold through an authorized reseller. The warranty period can be extended to five years so long as the consumer registers the product on VGO’s website, “Velocityarchery.com” within 30 days of purchase. Failure to register the product within 30 days of purchase will forfeit the purchaser’s right to the extended warranty. At VGO’s sole discretion, a proof of purchase may be required to process any warranty claims. As such, the consumer should save their receipt.
REPAIR OR REPLACEMET AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. VGO SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IS EXPRESSLY DISCLAIMED.
Warranty Claims must be processed as follows:
Call (270-231-2911) or email firstname.lastname@example.org- to receive a return authorization number, “RA#”. No returns can be processed without an RA#.
VGO will then provide further instructions.