Warranty Registration

Velocity Archery® warranty information and registration

Velocity Great Outdoors is committed to offering the finest products.  Our products have different warranty coverage depending on the item. 

Please click on the applicable item to complete your registration or learn more about the warranty coverage

FULL-SIZED

CROSSBOWS & COMPOUND BOWS

Warranty Registration

COMPACTCROSSBOWS & BADGERCROSSBOWS

Velocity Great Outdoors limited warranty

Subject to the limitations outlined below, Velocity Great Outdoors, LLC, “VGO” warrants its compact crossbows and Badger cross bows against defects in materials and workmanship for 30 days from date of purchase.   At VGO’s sole option it will either repair or replace any approved warranty claims itself or contract with an Authorized VGO dealer to do so. 

 

This warranty does not cover cosmetic damage nor does it cover “wear-and-tear” items which may be included with your bow at time of purchase, including but not limited to: strings, cables, cocking rope, bolts, batteries, arrows, broad-heads and other accessories. Further, this warranty does not cover damage due to improper use, operation or maintenance, modification of the trigger assembly , all or part , or attempted repair by anyone other any a facility authorized by VGO to service this product. This product does not cover Products sold AS- IS or with ALL Faults. This warranty is valid only in the U.S. This warranty is non-transferable.

 

At VGO’s sole discretion, a proof of purchase may be required to process any warranty claims. As such, the consumer should save their receipt.

REPAIR OR REPLACEMET AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. VGO SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IS EXPRESSLY DISCLAIMED.

Warranty Claims must be processed as follows:

  • Call (270-231-2911) or email cs@velocityarchery.com-- to receive a return authorization number, “RA#”. No returns can be processed without an RA#.

  • VGO will then provide further instructions.

 

Please fill out form